Steps for Return
- Obtain a Return Authorization from Pink & White, Inc. by email.
- Mail the item back with all original tags on the garment, in its original packaging.
- Your credit card will be credited in 2 billing cycles from the day we receive the package. If you paid by check or money order, you will receive a refund check in 45 days or less.
: All returns without a Return Authorization will be refused.
No Claims/Return On All Used/Worn Items
: All items must be clean and unworn with all tags attached. All prepackaged items must be returned in their original packaging. If you return any used/worn items, you will not receive a refund.
No Returns On
: Panties, Thongs, G-Strings, Stockings, Hosiery/Bodysuits, Teddies, Men's Underwear, Costumes, Wigs, Latex clothing, Bra & Panty Sets, Hot Pants of any kinds. (Health regulations require us to maintain these policies)
No Returns on all sale/clearance items.
For health reasons, panties/thongs/g-strings attached to lingerie should NOT be tried on unless you intend to keep the garments. A Return will not be granted if the panty/thong/g-string was detached from the garment.
: All returned shipments or cancelled orders will result in a 15% restocking or reshipping charge, plus freight costs incurred. Shipping and handling fee is non-refundable.
: 30 days from the date of invoice.
: We suggest you prepay postage and insurance to avoid any lost mail.
Pink & White, Inc.
160 W. Foothill Pkwy, Ste. 105-103
Corona, CA 92882